In SAP, sales A/R processes the selling goods to the delivering those goods and along with that invoice to the customer for payment. The SAP sales process contains the following steps :
1.Sales Order :
Sales order will created after completing the pre-sale activities. A sale order is a commitment from a customer to lead to buy at agreed quantities and agreed price of the goods or service. In SAP, sale order is created for goods and services also by entering the details in items / services field. For creating sales order in SAP, go to Sales A/R -->Sales order.
2.Delivery :
Delivery indicates the goods are ready to shipping.This document also referred as "packing slip". To create the delivery note, go to Sales A/R--> Delivery. In version-9 of SAP software, once the delivery note is creates it is not possible to edit.
3.A/R Invoice :
An A/R invoice is a request for payment by customer. Posting an A/R invoice records the revenue in the profit or loss statements. To create the A/R invoice go to, Sales A/R--> A/R Invoice. Once the A/R Invoice is posted, only fields which so not effect the journal entry of the customer and revenue accounts.
4.Incoming Payments :
Incoming payments is the last step in SAP basic sales cycle. Go to, Banking --> Incoming Payments. When you create the incoming payment to clear(fully or partially) a document or transaction takes place automatically internally.
Customer will returns the goods because of faulty in goods. Supplier will update invoice and return the payment to the customer after receiving the returned goods.
Advantages :
SAP business one provides the relation map automatically between the each and every phase.
Disadvantages :
Pick ticket and packing list details are not available in SAP sales cycle.
