- In SAP, sales A/R processes the selling goods to the delivering those goods and along with that invoice to the customer for payment.
- The SAP sales process contains the following steps :
1.Sales Order :
- Sales order will created after completing the pre-sale activities.
- A sale order is a commitment from a customer to lead to buy at agreed quantities and agreed price of the goods or service.
- In SAP, sale order is created for goods and services also by entering the details in items / services field.
- For creating sales order in SAP, go to Sales A/R -->Sales order.
2.Delivery :
- Delivery indicates the goods are ready to shipping.This document also referred as "packing slip".
- To create the delivery note, go to Sales A/R--> Delivery.
- In version-9 of SAP software, once the delivery note is creates it is not possible to edit.
3.A/R Invoice :
- An A/R invoice is a request for payment by customer.
- Posting an A/R invoice records the revenue in the profit or loss statements.
- To create the A/R invoice go to, Sales A/R--> A/R Invoice.
- Once the A/R Invoice is posted, only fields which so not effect the journal entry of the customer and revenue accounts.
4.Incoming Payments :
- Incoming payments is the last step in SAP basic sales cycle.
- Go to, Banking --> Incoming Payments.
- When you create the incoming payment to clear(fully or partially) a document or transaction takes place automatically internally.
- Customer will returns the goods because of faulty in goods.
- Supplier will update invoice and return the payment to the customer after receiving the returned goods.
Advantages :
- SAP business one provides the relation map automatically between the each and every phase.
Disadvantages :
- Pick ticket and packing list details are not available in SAP sales cycle.
